1. Information We Collect
When you place an order or create an account, we collect: your name, email address, postal address, phone number, and payment information (processed securely by Stripe or PayPal — we never store card numbers).
We also collect non-personal information including browser type, IP address, pages visited, and referring URLs for analytics purposes.
2. How We Use Your Information
- To process and fulfill your orders
- To send order confirmations and shipping updates
- To respond to customer service inquiries
- To improve our website and product offerings
- To send promotional emails (only if you opt in — you can unsubscribe anytime)
- To comply with legal obligations
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share data with:
- Payment processors (Stripe, PayPal) to process transactions
- Shipping carriers (DHL, FedEx, India Post) to deliver your orders
- Google Analytics for website analytics (anonymized data)
4. Cookies
We use essential cookies for session management and shopping cart functionality. We use Google Analytics cookies to understand site usage. You can disable cookies in your browser settings, but this may affect site functionality.
5. Data Security
We use 256-bit SSL encryption for all data transmission. Passwords are hashed using bcrypt. Payment data is handled entirely by Stripe/PayPal — we never see your full card number.
6. Your Rights
You have the right to: access your personal data, correct inaccurate data, request deletion of your data, and opt out of marketing emails. Contact us at [email protected] to exercise these rights.
7. Contact
For privacy-related questions, email [email protected] or call +1-315-988-0467.
Questions about this policy?
Contact us and we'll be happy to explain anything.
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